Introduction
Welcome to Chronova! These Terms & Conditions (“Terms”) govern your use of our website (chronova.store) and our products and services. By accessing or purchasing from our website, you agree to comply with these Terms.
Eligibility
You must be at least 18 years old to use our website.
By placing an order, you confirm that the provided details are accurate and complete.
Products & Pricing
We offer multiple categories of products, including leather accessories, T-shirts, watches, and more.
Prices are subject to change without prior notice.
We reserve the right to discontinue or limit the sale of any product.
Orders & Payment
Orders can be placed directly on our website.
We accept payments via PayPal, Payoneer, credit/debit cards, and other secure payment gateways.
Orders will be processed only after full payment confirmation.
Shipping & Delivery
We ship worldwide, including the USA and UK.
Shipping times vary depending on the destination and shipping method.
Customs duties and taxes (if applicable) are the responsibility of the buyer.
Returns & Refunds
We accept returns within 7 days of delivery if the product is defective or not as described.
The product must be unused and returned in its original packaging.
Refunds will be processed after inspecting the returned item.
Intellectual Property
All content on this website, including logos, images, and text, is the property of Chronova and cannot be copied or used without permission.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Governing Law
These Terms & Conditions are governed by Indian laws. Any disputes will be subject to the jurisdiction of Indian courts.
Contact Us
If you have any questions, contact us at support@chronova.store.
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Privacy Policy
Introduction
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.
Information We Collect
Personal details (name, email, phone, address) for order processing.
Payment information for transactions (secured via payment gateways).
Cookies and analytics data to improve user experience.
How We Use Your Information
To process orders and payments.
To provide customer support.
To improve our website and marketing strategies.
Data Protection & Security
We use encryption and secure payment methods to protect your data.
Your information is not shared with third parties except for order fulfillment and legal requirements.
Cookies Policy
We use cookies to enhance your browsing experience.
You can manage cookie settings through your browser.
Third-Party Services
We may use third-party services like shipping providers and analytics tools, which have their own privacy policies.
User Rights
You can request access, correction, or deletion of your personal data.
Updates to Policy
We may update this policy from time to time. Changes will be posted on this page.
Contact Us
For privacy-related inquiries, email us at privacy@chronova.store.
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Shipping Policy
1. Shipping Locations
We ship to the USA, UK, and other international destinations.
Some locations may have restrictions due to local laws or logistics issues.
2. Processing Time
Orders are processed within 1-3 business days after payment confirmation.
Delays may occur during peak seasons or due to unforeseen circumstances.
3. Shipping Methods & Costs
Standard and express shipping options are available.
Shipping charges depend on the destination and chosen method.
4. Tracking Information
Once shipped, a tracking number will be provided via email.
5. Customs & Import Duties
International customers are responsible for customs duties and taxes as per their country’s regulations.
6. Undeliverable Packages
If a package is undelivered due to incorrect address or non-availability, re-shipping charges will apply.
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Return & Refund Policy
1. Eligibility for Returns
Returns are accepted within 7 days of delivery.
The item must be unused, in its original condition, and in the original packaging.
2. Return Process
Email returns@chronova.store with order details and images of the product.
Once approved, return instructions will be provided.
3. Refund Process
Refunds will be processed within 7-10 business days after receiving the returned product.
Shipping fees are non-refundable.
4. Non-Returnable Items
Customized or personalized products.
Items damaged due to misuse.
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Cancellation Policy
1. Order Cancellation
Orders can be canceled within 24 hours of purchase.
Once shipped, orders cannot be canceled.
2. Refund for Canceled Orders
Refunds for canceled orders will be processed within 5-7 business days.
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Disclaimer Policy
1. General Disclaimer
Chronova is not responsible for any direct or indirect damages resulting from product usage.
2. Accuracy of Information
We strive to provide accurate product details, but there may be minor variations in color or design.
3. External Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.